Wood Websites& IT services

Website care & checks

Know what is working and what needs attention.

Small-business website checks explained in plain English, without handing over passwords for a first review.

Ask about website care See the checks

Care options

Different checks for different decisions.

Each review has a written boundary. A public check does not require control of the website, domain or email account.

Ongoing

Website monitoring

Automated checks can confirm whether agreed public pages respond over HTTPS and flag a change for investigation.

  • Only agreed public URLs
  • No customer messages or private account data
  • Human follow-up based on the care plan

Plain English

Maintenance report

A concise record of checks and maintenance completed during the reporting period, plus issues and practical next steps.

  • Checks performed
  • Changes made with permission
  • Recommendations needing a decision

Snapshot

Website audit

A review of public pages for usability, accessibility, performance, basic security signals and content clarity.

  • Prioritised findings
  • Evidence and limitations stated
  • Fixes quoted separately if needed

Handover

Site Passport

A readable inventory of the website’s public structure, responsible contacts and service dependencies.

  • No passwords, tokens or private keys
  • Useful for continuity and handover
  • Kept private unless publication is agreed

Domain & email safety

A read-only look before any change.

Public DNS records can reveal whether a domain has sensible email and web safeguards. The review can cover website routing, mail delivery records and published anti-spoofing policies such as SPF and DMARC.

The boundary is deliberate

  • No login is needed for the public-record review
  • No DNS or email setting is changed during the review
  • Findings are a snapshot, not a security certification
  • Any later change needs authority, a backup and a rollback plan

What you receive

A report made for decisions.

Results are summarised with a status, the evidence checked, the likely effect and a suggested next step. Technical detail is included where it helps, without burying the recommendation.

  1. 1
    ScopeAgree the sites, records and questions included.
  2. 2
    ObserveRun read-only checks and record when they were performed.
  3. 3
    PrioritiseSeparate urgent risks from useful improvements.
  4. 4
    DecideMake no live change until the next step is approved.
Important limitation

Monitoring reduces the time a fault may go unnoticed; it cannot guarantee uninterrupted availability or replace a staffed emergency service. The response window and escalation route are written into the care plan. Current Wood Websites service information is available on the service status page.

Start safely

Send the public website address and your concern.

A first conversation does not need passwords or account access. I will explain if anything else is genuinely required.

Email Joe about a review

Never send passwords, recovery codes, API tokens or payment details by email.